LG U+ exerts every effort to achieve sustainable growth, providing services that can satisfy its customers and fulfilling social responsibility.

Human Rights Management

LG U+ respects its employees as human beings and treats them fairly based on their competence and performance. It follows the principles of "people-oriented management" to ensure that its employees can remain creative at work.
It also adopts these principles to all the stakeholders including customers, partners, and local communities to prevent and
remove the causes of human rights violations in a business setting.

  • Customers Protect privacy Protect customer information Ensure the rights to receive equal services Ensure fair trade that respects consumer rights
  • Employees No discrimination Ensure equal opportunities Respect the freedoms of assembly and association Create a safe workplace Respect working conditions
  • Partners Pursue fair trade Take a win-win approach Help partners pursue human rights management
  • Local Communities Protect the human rights of the local community members Achieve transparency when disclosing information Protect the environment

LG U+ respects human dignity and the right of our clients, corporate partners, employees, and all stakeholders to pursue happiness. We will also achieve sustainable development for mutual coexistence through principled management, competing fairly based on our merits.

LG U+ publicly supports the United Nations’ (UN) Universal Declaration of Human Rights, the Ruggie Framework, the Convention on the Rights of the Child, the UN Global Compact’s (UNGC) Ten Principles, the Organization for Economic Cooperation and Development’s (OECD) Guidelines For Multinational Enterprises, and the International Labor Organization’s (ILO) prescribed working conditions.
We also promise to adhere to the labor and human rights provisions of all states where we operate. If this policy conflicts with international guidelines or relevant domestic laws, we will abide by the stricter principles and standards.

This commitment applies not only to LG U+ but equally to corporate partners, customers, and all local community stakeholders. LG U+ practices a human rights management policy that evaluates and improves all human rights factors arising from management activities and provides complaint and remedy procedures for human rights violations.

1. Duties and Obligations for Customers’ Human Rights

  1. 1-1. Privacy Protection Only necessary customer information, as valued customer assets, is required.
    The use of information acquired for business purposes is strictly limited to protect customer privacy.
  2. 1-2. Customer Information Protection We take all technical and physical measures to protect customers’ personal information.
  3. 1-3. The Right to Receive Equal Service All customers receive equal service regardless of region, disability, or social status.
  4. 1-4. Fair Trade with Consumers We protect consumer rights and extend our best efforts to provide accurate information and prevent unfair trade.

2. Duties and Obligations for Corporate Partner Employees’ Human Rights

  1. 2-1. The Pursuit of Fair Trade We do not misuse our dominant position by forcing unjust demands or transaction terms on corporate partners.
  2. 2-2. Relationships of Coexistence Corporate partners are LG U+’s fellow travelers; our goal is shared growth.
  3. 2-3. Human Rights Management of Corporate Partners We contribute to the expanded human rights management of all corporate partners that transact with LG U+.

3. Duties and Obligations for Employees’ Human Rights

  1. 3-1. Prohibition of Discrimination We do not discriminate based on race, gender, nationality, ethnicity, religion, age, political views, social background, school ties, etc.
    We strive for all employees to enjoy equal rights and freedoms in all areas, including politics, economy, culture, and everyday life.
  2. 3-2. Fair Opportunity There is a zero-tolerance policy for race- and gender-based discrimination in opportunities.
    We provide fair compensation and opportunities based on individual abilities and performance.
  3. 3-3. The Freedom of Assembly and Association We guarantee employees’ rights to assembly and association without risk of retaliation or threats.
    We do not disadvantage employees for participating in justified collective bargaining.
  4. 3-4. Safe Working Conditions We guarantee employees’ rights to work in safe and comfortable conditions.
    We comply with prescribed working hours and just remuneration standards for extended working hours in the countries where we operate, subsidize social insurance, and provide varied benefits and welfare.
  5. 3-5. Labor Conditions Compliance We prohibit labor by children under the minimum employment age as determined by the countries where we operate.
    We do not pressure workers to work against their will.
    We do not keep identification or documentation amounting to such that could restrict worker freedom.

4. Duties and Obligations for the Human Rights of State and Local Community Members

  1. 4-1. Local Community Human Rights We will undertake the appropriate compensation if an impact assessment finds that we negatively affected local community members’ human rights.
    Local communities are part of the corporate community, and we actively invest in our mutual prosperity.
  2. 4-2. Information Transparency e promptly provide shareholders and investors with needed information and ensure transparency with accurate accounting information.
  3. 4-3. Environmental Protection We extend all efforts to protect the environment of all state and local communities where LG U+ operates.
December 2020 LG U+